Some Guitar Hero 3 Bundles Missing The Game
Fresh from the The Consumerist, comes this story where one reader (an EB Games employee) reports that some boxed bundles of Guitar Hero III may be lacking a key ingredient. The actual game, itself. Jonathan, the EB employee, said that his store manager opened up all of the 360 bundles after one store customer purchased a bundle for the Xbox 360, only to return and complain that the bundle did not have the game included. The employees discovered that not a single bundle had the game included. It turns out that angry customer was right.
Understandably, the store manager did not allow the item to be returned or refunded as there was no way for them to know whether the man was being truthful or not. However, knowing what they know now, I wonder if they will make an attempt to contact that customer to try to make amends? What would you do?
While you are thinking about that, are you willing to hold up the line and, potentially, piss off the employees/customers to check the contents of your purchase now? It seems these mistakes are becoming all too common. From a box full of tiles inside of a hard drive, scratched Halo 3 discs in the Limited Edition packaging, and now this. It's just got to stop sometime, but something tells me it won't. Anyways, this could be an isolated incident, but you should check just to be sure.
Open Guitar Hero III Inside The Store, Some Boxes May Be Empty [The Consumerist]
Super Timsy
Posted to Hot Stuff, Video Games on 19 November 2007
· Comments (4)
Other stuff like this: eb games, guitar hero iii, xbox 360
When I got guitar hero 2, the disc was too scratched to run... Also once gamestop sold me an empty box of ffiv advance. Luckily they believed me because they had sold the floating cart to someone else. couldn't figure out why they didn't have a box for it! ... I don't go there anymore. :(
EB Games should have accepted the return and provided a refund, period. Vote with your dollars, kids.
EB Games should have accepted the return and provided a refund, period. Vote with your dollars, kids.
Umm... no... why should EB have given the refund/exchange? Now after they realized there was a problem they should try to contact the customer or something. But before it was apparent that there was a problem, it would make no sense to give the refund/exchange when the person could have just taken the game and tried to pull a con. People do that shit, it's not cool...