Fresh from the The Consumerist, comes this story where one reader (an EB Games employee) reports that some boxed bundles of Guitar Hero III may be lacking a key ingredient. The actual game, itself. Jonathan, the EB employee, said that his store manager opened up all of the 360 bundles after one store customer purchased a bundle for the Xbox 360, only to return and complain that the bundle did not have the game included. The employees discovered that not a single bundle had the game included. It turns out that angry customer was right.
Understandably, the store manager did not allow the item to be returned or refunded as there was no way for them to know whether the man was being truthful or not. However, knowing what they know now, I wonder if they will make an attempt to contact that customer to try to make amends? What would you do?
While you are thinking about that, are you willing to hold up the line and, potentially, piss off the employees/customers to check the contents of your purchase now? It seems these mistakes are becoming all too common. From a box full of tiles inside of a hard drive, scratched Halo 3 discs in the Limited Edition packaging, and now this. It's just got to stop sometime, but something tells me it won't. Anyways, this could be an isolated incident, but you should check just to be sure.
Open Guitar Hero III Inside The Store, Some Boxes May Be Empty [The Consumerist]