Defective SMT: Strange Journey CD? Atlus' Got Yer Back
Well, it would seem that Atlus doesn't just limit its fan service to cool swag included as bonuses with its games. No, their fan service extends to actual fan service. Meaning customer service. Apparently, the cool CD soundtrack that came bundled with the recently-released Nintendo DS game Shin Megami Tensei: Strange Journey is defective... but they're on top of it!
"Due to a manufacturing error, the bonus soundtrack CD bundled with Shin Megami Tensei: Strange Journey does not play properly," stated Tim Pivnicny, Vice President of Sales and Marketing at Atlus. "We are moving quickly with our manufacturing partner to replace defective soundtrack discs, launching a fulfillment site into which customers can input their information and receive a new soundtrack CD in 2-4 weeks. We apologize for this issue, we appreciate our fans' understanding and patience, and we thank them for their current (and hopefully continued) support."
But because Atlus is so awesome, you need not worry. Just head on over here for step-by-step instructions on how to submit a replacement request. And to formally request a replacement CD, visit: www.atlus.com/strangejourneycd.
Wootini
Posted to Video Games on 26 March 2010
· Comments (2)
Other stuff like this: atlus, cd, customer service, nintendo ds, replacement, shin megami tensei, strange journey
I haven't played the game yet, still playing FFXIII and Grandia, but I'm looking forward to it. I haven't played a good dungeon crawler in ages.
hm, didn't have any problems with my soundtrack, all the songs play ok.
Real nice of Atlus to make the offer, though.