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So About That PSN Password Reset Thing...

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Somewhere, in a dimly-lit office at Sony HQ, a very sad Kaz Hirai is sitting forlornly at his desk, head in his hands, mumbling "What's the point... I mean, honestly, what is the god d*** point of it all?" In a textbook case of irony, Sony's first line of defense against potential hackers -- the mandatory password reset for all PSN users -- contained within it an exploit that, you guessed it, could facilitate hacking. The Playstation Store is down at the time of this post, and I'm currently unable to log in at the Playstation Network site, at least from my computer. While it's not as drastic as the PSN outage -- according to Sony, "you will still be able to sign into PSN via your PlayStation 3 and PSP devices to connect to game services and view Trophy/Friends information" -- those who don't own a PS3 and have yet to change their password (Sony's statement suggests that PS3 owner can still change their password through the system to which their account is linked) will find themselves out of luck for the time being, given that, as one might expect, the password reset system has been taken offline. The company was quick to assert that there has been no intrusion since the exploit was discovered, saying:

We temporarily took down the PSN and Qriocity password reset page. Contrary to some reports, there was no hack involved. In the process of resetting of passwords there was a URL exploit that we have subsequently fixed.

As sure as Kaz is nursing his third glass of scotch while his wife looks on from the doorway with silent concern, this heralds a setback for a company that is trying to restore a positive public image. Once it's back online, the system's security is supposed to be greatly increased. There will be advanced encryption, better firewalls, and of course increased vigilance so as to avert another torrent of bad press. Failing that, Sony suggests that before signing into the PSN you sit inside a pentagram made of salt, light the candles at each point of the star (going conter-clockwise), and leave your fate in the hands of the Goddess.

via US Playstation Blog

7 Comments

Tair said:

Oh, Sony. You encrypt players' save game data, but not your users' personal information.

Silver Phoenix said:

This story is ooooooooooooold, and it has already been fixed since it was a problem with an URL. Man, you guys are really slacking when this had been reported early and already remedied.

Duriel said:

Does this mean I need to reset my pw again again? X)

This is bad news not only to Sony Playstation but also to PS3 fanatics like me. If problem like this continue to happen, many gamers will turn off their PS3 consoles and buy the competition consoles.

I will never buy a Sony console again. I swear since this issue started I've been getting more and more junk mail.

Gumba Masta said:

And to think, earlier this month I was unsure if I would go and buy a PS3 or a 3DS. Then the hacker attack happend and HELLO Nintendogs.

phoenix0879 said:

Hmm, since 99% of users will be using their PS3, it's not an earth-shattering piece of news, plus a website that can be used as a hacking portal? Shock. Horror. That's NEVER happened before. It only seems awful on top of the PSN hack - and I'm not that bothered about that either, since we've learnt that card data is secure (on the PSN hack, anyways). Most of the data they took can be found out about most users through the 'net anyway. I've seen no increase in spam (and really, there's no excuse for anyone seeing spam these days, what with the filters).

At the end of the day, despite all this - and Sony's atrocious handling of the situation - I'd still rather own a PS3 than a 360 or Wii. Yes, it was hacked - but that's an external intrusion. And although it happened, I doubt it was EASY, otherwise it would have happened years ago. The 360 was broken from launch, I'd rather play with my machine than have it away for weeks and weeks and weeks been fixed over and over again. And the Wii, although fun, just doesn't have the games I want. I made my choice and am sticking by it. Besides, I prefer the playstation controller as well.

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phoenix0879 on So About That PSN Password Reset Thing...: Hmm, since 99% of users will be using their PS3, it's not an earth-shattering piece of news, plus a website...

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